Service Portal

Academic Personnel Support / Human Resources

BEST Region HR/APS Contact Info | CalTime Login CalTime Info

Recruitment & Appointments Contacts & Information

GSRs, GSIs, Readers, Tutors

Contact: Graduate Student Affairs Officer for your division

GSAOs can answer questions or point you to the proper contact


Staff, Lab Assistant, Staff Research Associate

Contact: Contact BEST Region HR/APS

BEST will work with you to identify the position #, job description, position type, and recruitment plan, if necessary.


Postdoc, Visiting Scholar, Visiting Student Researcher, Non-Senate Academic Titles

Contact: Go to the BEST Region website to see who to work with.

BEST will work with you to identify the position #, job description, position type, and recruitment plan, if necessary.


If you are (or if you supervise) and you need help with...

Benefits; Payroll & Timekeeping; Pre-Employment Activities & Onboarding

Contact: BEST Region. 
Go to this website to see who to work with.


Visas and Immigration; contact BEST Region for visa processing, questions, and renewal

Contact: BEST Region 
Full service, consultation, advisory services and coordination with the Berkeley International Office is provided.


Non-Teaching Emeriti,Benefits

Contact: Retirement Administration Customer Service: P.O. Box 24570 Oakland, CA 94623-1570 Phone: 1-800-888-8267 (in U.S.) Phone: 1-510-987-0200 (outside the U.S.) Monday - Friday, 8:30 am—4:30 pm (PT) Efax: 1-800-792-5178


GSR, GSI, Tutor, Reader

For help with: Advisory and Employee Relations, Employee Lifecycle, Compensation
Contact: Graduate Student Affairs Officer for your division

For help with: Benefits, Leaves Administration, Payroll & Timekeeping, Visas & Immigration
Contact: BEST Region HR/APS

For help with: Pre-Employment Activities & Onboarding
Contact: BEST Website


Staff, Lab Assistant (All Steps), Staff Research Associate (All Steps)

For help with: Benefits, Advisory & Employee Relations
Contact: BEST Region HR/APS

The First Contact Resolution team will assist you with most questions. You may also be referred to the Benefits and Leaves team.


Postdoc, Visiting Scholar, Visiting Student Researcher, Non-Senate Academic Titles

For help with: Leaves Administration
Contact: 
BEST Region Benifits and Leaves

BEST Region will assess the situation, provide consultation or advice to the employee, or consult/advise with the supervisor

For help with: Payroll & Timekeeping
Contact: 
CalTime

  1. Phone: 510-664-9000, option 1
  2. Email: caltime@berkeley.edu
  3. Submit a ticket through UCPath

BEST Region will ensure timely and accurate pay to employees and will work to provide timely and accurate resoltuions to timekeeping or payroll issues

For help with: Visas and Immigration; contact International Office for visa processing, questions, and renewal
Contact: 
International Office

Full service, consultation, advisory services and coordination with the Berkeley International Office is provided.

For help with: Pre-Employment Activities & Onboarding

BEST Region will contact employee to schedule onboarding.

For help with: BEST Region will contact employee to schedule onboarding.
Contact: Notify BEST Region HR/APS of any changes in employment. For voluntary separations, provide employee resignation letter.

BEST Region HR/APS will input changes in HCM and other systems as required, process final pay, and send any necessary notification letters

For help with: Compensation
Submit your request by contacting BEST Region HR/APS. For classifications or reclassifications, please provide job description and org chart. For STAR awards, please submit completed form.

BEST Region HR/APS will assist with development of job descriptions, interface with Central HR Compensation, process salary adjustments and awards, and provide letters for employers.